AI for Small Business

AI is not a magic wand. But for small businesses, it is the most affordable way to get leverage you could never hire for.

This course is a practical, no-fluff guide to using AI for the work you actually do: customer questions, marketing content, admin, sales follow-up, and better decisions. You will build simple, repeatable workflows that save time without adding risk.

By the end of this course, you will:

• Know which parts of your business are worth automating (and which are not)
• Choose the right AI tool for each job instead of guessing
• Create a customer service workflow that reduces response time
• Build a content engine that turns expertise into marketing
• Improve sales follow-up without sounding robotic
• Decide when to hire and when to automate
• Leave with a 90-day AI roadmap tailored to your business

Who This Is For

• Owners and operators of small businesses (1-25 people)
• Solo founders who do everything themselves
• Service businesses that handle lots of customer questions
• Local and online businesses that want smarter marketing without a full team

What You'll Need

• A free or paid ChatGPT or Claude account
• 2-3 hours per week for the next month
• A willingness to test small changes and measure results

Course Structure

Lesson 1: AI Reality Check for SMBs Lesson 2: ChatGPT vs Claude for Business Lesson 3: Customer Service Automation Lesson 4: Content and Marketing Lesson 5: Admin and Operations Lesson 6: Sales and Lead Gen Lesson 7: Hire vs Automate Lesson 8: Building Your AI Roadmap

Each lesson includes clear examples, reusable prompts, and exercises you can apply the same day.

Ready to save time and scale the right way? Start with Lesson 1.